The following post describes the how to search resolved cases in search box in CRM2011.
1. Open Default Solution then navigate to Case entity and Click on the Views.
2. There we can find a Quick Find Active Cases view. Please double click on that.
3. Here we can see Edit Filter Criteria Option at Right side navigation as shown the screenshot. Please click on that.
4. Here we can see a query like status equal Active, So Just change the query like status equal Active, Resolved. For this Just do it now.
5. Just add an option Resolved from Available values to Selected Values. Click Ok.
6. Finally Save and Publish the Case Entity.
Now start search your Resolved cases also.
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