Exam MB2-876: Extending Microsoft Dynamics CRM 2011

CHAPTER 1: EXTENSIBILITY OVERVIEW

The objectives are:

• Describe how Microsoft Dynamics CRM is designed to be extended.

• Recognize the core Microsoft Dynamics CRM developer extensibility features.

• Explain how the Microsoft Dynamics CRM Security Model affects custom development and design.

• Explain how "business logic" is incorporated into Microsoft Dynamics CRM.

• Review the overview for how entities are structured and defined within the xRM Framework.

• Examine how data access is handled with the application.

• Recognize the skills developers will use to extend Microsoft Dynamics CRM.

• Identify the resources that are available to support developers.

CHAPTER 2: COMMON PLATFORM OPERATIONS

The objectives are:

• Discuss the use and benefits of the Windows Communication Foundation in Microsoft Dynamics CRM

    2011.

• Use the Discovery Service web service to access Organization-level information.

• Explain the differences between early and late-bound classes.

• Use the code generation tool to create a file which contains multiple classes to use in early-bound code.

• Explain the advantages and process of using early-bound code.

• Develop custom code that used late-bound classes.

• Reference and use the Organization Service.

• Explain security dependencies.

• Identify how Entity information is used within the Organization web service.

• Identify the different Microsoft Dynamics CRM data types.

• Use the Create method of the Organization Service class to create a new record in Microsoft Dynamics

    CRM.

• Use the Retrieve method of the Organization class to retrieve a single record.

• Use the Update method of the Organization Service class.

• Use the Delete method of the Organization Service class.

• Use the RetrieveMultiple method of the Organization Service class.

• Identify how to manage exceptions thrown by the Microsoft Dynamics CRM platform.

CHAPTER 3: QUERYING DATA AND EXECUTING OPERATIONS

The objectives are:

• List querying options available to Microsoft Dynamics® CRM developers.

• Use the QueryExpression class to retrieve Microsoft Dynamics CRM records based on complex

    criteria.

• Use the QueryByAttribute class for simple queries.

• Identify the benefits and appropriate uses of LINQ when querying and interacting with Microsoft

    Dynamics CRM data.

• Demonstrate and explain the uses of FetchXML when querying Microsoft Dynamics CRM data.

• Examine how filtered views can be used to access Microsoft Dynamics CRM data by using SQL.

• Use and specify OData elements when querying Microsoft Dynamics CRM data.

• Use the Execute method of the Organization Service for more specific platform operations.

• Identify common Request and Response classes.

• Access and update schema information through the Organization Service web service.

CHAPTER 4: IMPLEMENTING BUSINESS PROCESSES

The objectives are:

• Identify core workflow features in Microsoft Dynamics CRM.

• Review the basic concepts, terminology, and benefits of using dialogs.

• Examine the steps involved in developing and deploying custom workflow activities.

• Create custom workflow activities.

• Debug custom workflow activities.

• Modify an existing Microsoft Dynamics CRM 2011 workflow in Visual Studio 2010.

CHAPTER 5: PLUG-INS

The objectives are:

• Identify how plug-ins can be used to extend Microsoft Dynamics CRM.

• Review the Microsoft Dynamics CRM event framework.

• Examine Plug-in Isolation, Trusts, and Statistics.

• Develop plug-ins.

• Use impersonation in plug-ins.

• Use Entity Classes in plug-ins.

• Register and deploy plug-ins.

• Debug plug-ins.

• Integrate Windows Azure with Microsoft Dynamics CRM.

CHAPTER 6: APPLICATION EVENT PROGRAMMING

The objectives are:

• Use JScript Libraries to customize Microsoft Dynamics ®CRM.

• Explore form and field events.

• Examine the Xrm.Page object.

• Examine the Xrm.Page.context (client-side context) object.

• Examine the Xrm.Page.data.entity object.

• Examine the Xrm.Page.ui object.

• Explore form types.

• Examine the form event handler execution context.

• Identify how to set event dependencies.

• Evaluate how parameters can be used within Microsoft Dynamics CRM 2011 forms.

• Apply best practices when writing client-side code.

• Identify how to debug client-side code.

CHAPTER 7: CLIENT EXTENSIONS

The objectives are:

• Integrate web pages into the user interface by using the Site Map.

• Describe the steps to modify the Ribbon.

• Demonstrate the use of Custom Actions, Rules, and Localizing Ribbon controls.

• Describe how URL Addressable forms can be used.

CHAPTER 8: WEB RESOURCES

The objectives are:

• Overview the use of web resources in Microsoft Dynamics CRM 2011.

• Evaluate how parameters can be used within Microsoft Dynamics CRM 2011.

• Demonstrate how web resources are implemented and utilized within Microsoft Dynamics CRM 2011.

• Practice referencing web resources within other web resources.

• Implement the use of a Silverlight web resource.

• Define REST.

• Examine and understand the use of ATOM and JSON.

• Understand and demonstrate how JQuery can be utilized in Microsoft Dynamics CRM 2011.