The following post describes that how to add menu options for ribbon button in CRM 2011. The code is in XML format.
Using flyoutAnchor tag, we can create menu options.
<?xml version="1.0" encoding="utf-16"?>
<RibbonDiffXml xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<CustomActions>
<CustomAction Id="new.incident.Button1.Button.CustomAction" Location="Mscrm.Form.incident.MainTab.Actions.Controls._children" Sequence="10">
<CommandUIDefinition>
<FlyoutAnchor Command="Mscrm.Enabled" Id="new.incident.Button1.Button" Image16by16="$webresource:new_status16" Image32by32="$webresource:new_status32" LabelText="$LocLabels:new.incident.Button1.Button.LabelText" Sequence="10" TemplateAlias="isv">
<Menu Id="new.incident.Button1.Button.Menu">
<MenuSection Id="new.incident.Section2.Section" Title="$LocLabels:new.incident.Section2.Section.Title" Sequence="10" DisplayMode="Menu16">
<Controls Id="new.incident.Section2.Section.Controls">
<Button Command="Mscrm.incident.Command0.Command" Id="new.incident.Button3.Button" LabelText="$LocLabels:new.incident.Button3.Button.LabelText" Sequence="20" />
</Controls>
</MenuSection>
<MenuSection Id="new.incident.Section4.Section" Title="$LocLabels:new.incident.Section4.Section.Title" Sequence="30" DisplayMode="Menu16">
<Controls Id="new.incident.Section4.Section.Controls">
<Button Command="Mscrm.incident.Command1.Command" Id="new.incident.Button5.Button" LabelText="$LocLabels:new.incident.Button5.Button.LabelText" Sequence="40" />
</Controls>
</MenuSection>
</Menu>
</FlyoutAnchor>
</CommandUIDefinition>
</CustomAction>
</CustomActions>
<Templates>
<RibbonTemplates Id="Mscrm.Templates" />
</Templates>
<CommandDefinitions>
<CommandDefinition Id="Mscrm.incident.Command0.Command">
<EnableRules />
<DisplayRules />
<Actions>
<JavaScriptFunction FunctionName="fixCase" Library="$webresource:new_CaseStatus" />
</Actions>
</CommandDefinition>
<CommandDefinition Id="Mscrm.incident.Command1.Command">
<EnableRules />
<DisplayRules />
<Actions>
<JavaScriptFunction FunctionName="processCase" Library="$webresource:new_CaseStatus" />
</Actions>
</CommandDefinition>
</CommandDefinitions>
<RuleDefinitions>
<TabDisplayRules />
<DisplayRules>
<DisplayRule Id="new.incident.DisplayRule0.DisplayRule">
<FormStateRule State="Existing" Default="true" />
</DisplayRule>
</DisplayRules>
<EnableRules>
<EnableRule Id="new.incident.EnableRule0.EnableRule">
<FormStateRule State="Existing" Default="true" />
</EnableRule>
</EnableRules>
</RuleDefinitions>
<LocLabels>
<LocLabel Id="new.incident.Button1.Button.LabelText">
<Titles>
<Title description="Status" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="new.incident.Section2.Section.Title">
<Titles>
<Title description="Fix Case" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="new.incident.Button3.Button.LabelText">
<Titles>
<Title description="Fix Case" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="new.incident.Section4.Section.Title">
<Titles>
<Title description="Process Case" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="new.incident.Button5.Button.LabelText">
<Titles>
<Title description="Process Case" languagecode="1033" />
</Titles>
</LocLabel>
</LocLabels>
</RibbonDiffXml>
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